If you’re looking to upgrade your current point of sale system to better support your growing business, you might be overwhelmed by the options available. How do you choose between all the systems that are out there? Which ones are best suited to the unique needs of a small business? To help, we’ve put together this list of the top 10 POS systems for small businesses in 2022, based on a number of factors including price, customer satisfaction, and ease of use. In no particular order…
1) Three Major Trends
The following are three major trends affecting POS systems for small businesses:
-the US and international economies will continue to strengthen, making the 2018 and 2019 possible final years of retail shrinkage
-Retailer consolidation will continue, with many retailers deciding to expand their online reach as well as downsize their physical footprint.
-The migration from traditional retail stores to shopping primarily online will also continue, meaning this trend has only just begun.
2) Back Office Automation
Every small business wants an edge over its competition and the ability to focus on its product or service rather than the administrative side of things. The right POS system can help with this, whether it is back office automation, inventory management, or other advantages. We have compiled a list of the ten best POS systems for small businesses and hope you will find this information helpful when considering your options. Here are the top ten POS systems: *Slate *Shopify *Stripe *TargetLPI *Vendio *WooCommerce *Zoho One
3) Integrated Marketing Platforms
Growth hacking is essential to launching any business and letting it thrive. Here are seven integrated marketing platforms every small business owner should have:
1) Hootsuite – Social Media Platform
2) Mailchimp – Email Marketing Service
3) Infusionsoft – CRM and E-Commerce Platform
4) WordPress – Content Management System
5) LinkedIn – Professional Networking Platform
6) Contactually – Customer Relationship Management (CRM)/Sales Process Management (SPM)/Customer Acquisition Management (CAM)/Business Social Software & Prospect Database Marketing Tools For Sales Professionals & Inbound Marketers And Agencies
7) Wufoo – Online Forms Builder
8) Google Adwords
4) Reduced Retail Square Footage
At a time when retailers are grappling with how to make the most of limited retail space, kiosks, once mainly thought of as interfaces for customer service and self-checkout have emerged as an innovative way to get things done.
Our team rounded up the best-known point of sale (POS) systems on the market. We evaluated these platforms based on a range of factors including average processing rates per day; device integrations; self-service capabilities and payment acceptance; compatibility with other applications such as enterprise software suites and barcode scanning hardware; PCI compliance requirements; response time from technical support. All this considered, here are our top picks.
5) Mobile Payments and POS Apps
Mobile is the way of the future and taking a system mobile will ensure that your business stays relevant. In fact, about 43% of small businesses who have gone mobile say it has boosted their business’s growth. Plus, not only does a mobile POS make it easier to process orders and store data from the field, but it also allows you to be more responsive to customer feedback–which is vital because the number one complaint about businesses is service. So, making sure that you’re available at all times to your customers not only helps retain old clients but gets new ones as well.
6) Payment Processing Optimization
One thing that can ruin a day at work is trying to collect money from your customers. But as business gets more complex, so does collecting cash and/or card payments. More options mean more confusion when it comes time to add a new payment method or process a chargeback request. Trying out new products and software with these five key things in mind: integration flexibility, data security, pricing model (i.e., costs), functionality, and the ability to process international cards should help you decide on which system best suits your needs today.
7) Advanced Reporting Features
This system will provide additional customization and flexibility to your dashboard, including multiple tabs that include menu items, products, inventory reports, sales by location, and other features. It also has a barcode scanner to help track the success of various marketing campaigns. You can choose which aspects of your business you would like to monitor with this system.
Another great benefit is that its interface is designed for small-screen devices such as a tablet or a smartphone, making it easy for employees or on-the-go consumers to use. The screens are user-friendly and provide useful visual cues about the data you’re viewing. Employees will have increased mobility with this system because they can access reports from different screens without having to log out each time they switch tasks.
8) Efficient Customer Service Tools
Customer service is one of the most crucial aspects of any business, big or small. The top two reasons that customers go elsewhere are that they can’t find what they’re looking for and because of poor customer service. The best way to provide your customers with efficient customer service tools is through a point-of-sale system (POS). Here are the top ten POS systems you should look at if you want to provide the best customer experience possible:
1) Square – This brand has been around since 2009, and has now expanded internationally. It’s compatible with Apple products and lets you print receipts on demand.
2) Shopify – This platform offers strong features such as unlimited customization and full inventory management, which makes it an ideal option for retail stores.
9) Expanded Support Capabilities
If you can offer your customers a seamless experience, they’ll likely come back. Try implementing chatbots that respond quickly to customer requests so they don’t have to wait on hold. A better-trained team can also make customers happy by responding as efficiently as possible and with the utmost care. Offering training seminars and proactive monitoring of your staff can go a long way when it comes to making sure customer service is at the top of its game!
10) Low Cost of Ownership
One of the reasons why small businesses should go with a POS system is the low cost of ownership. It’s all too easy to get caught up with new technology that you lose track of your budget, and when it comes to point-of-sale systems, they can be rather expensive. Fortunately, there are a lot of different providers out there who make it their mission to help those who want to run their own businesses without breaking the bank.
For example, ReadyRetail offers cloud-based solutions at competitive prices that are designed for retail stores and restaurant owners – something as simple as tracking inventory levels becomes easier thanks to their software. When choosing a POS system, this provider also has an edge over its competitors because they offer free installation assistance from an experienced team.
A smaller company might find themselves at the mercy of larger providers such as Square or Verifone because these companies have established themselves as giants in this industry – but thankfully not all POS providers are the same!